Skills, social protection and empowerment in the platform economy: A research and policy agenda for the global South

This article is part of the publication "The Future of Work in the Global South"

From information and communication technologies to artificial intelligence, from hardware like smart phones to software such as big data management systems, rapid advances in digital technology are transforming the way people live and work. These varying forms of technological innovation pose different risks and opportunities, yet the discourse on how emerging technologies will impact labor markets – still in its nascent stages – tends to treat all of them in the aggregate.