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Digital platforms: a qualitative approach to the labor conditions in Peru

December 13, 2021

  Joaquín González

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This new document aims to describe the main features that drivers’ working conditions acquired as a result of their participation in digital platforms in Peru.

This study aimed to describe and analyze the main features that drivers’ working conditions acquired as a result of their participation in digital platforms in Peru. To this end, twelve semi-structured interviews with application drivers were conducted. Through these, information regarding income and employment benefits, as well as the representations and evaluations that drivers themselves have regarding their working conditions were collected.

The interviews also helped to identify differences between drivers (some of them related to gender) and some major changes in the work with applications following the measures taken due to the arrival of Covid-19.

In this way, the present report seeks to help clarify the working conditions of drivers working with taxi and delivery applications, with a view to generating an academic discussion in this regard in our country and guiding the formulation of public policies.

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