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Fairwork Indonesia Ratings 2021: Labour Standards in the Gig Economy

December 22, 2021



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This publication arises from research funded by the International Development Research Centre (IDRC) through the Future of Work in the Global South (FoWiGS) initiative coordinated by CIPPEC.

*The views expressed here do not necessarily represent those of IDRC or its Board of Governors. This work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada.


Indonesia’s gig economy—based on workers completing short-term tasks through digital platforms—has been associated with rapid growth and contribution to the national economy.

At the same time, gig work is associated with a rise in precarious and unfair working conditions. To help address this, the global Fairwork project, which works to improve pay and conditions in gig economies across the world, has recently been joined by an Indonesian partner; the Center for Digital Society in the Faculty of Social and Political Sciences, Universitas Gadjah Mada, Yogyakarta.

This report presents the first set of Fairwork ratings for Indonesia, evaluating six of the most prominent platforms in the country—Gojek, Grab, Maxim, Anteraja, Ninja Xpress, and Paxel—against the five global principles of Fairwork: Fair Pay, Fair Conditions, Fair Contracts, Fair Management, and Fair Representation.

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